What OpenAI says
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OpenAI states it does not sell personal information and supports U.S. privacy laws like CCPA/CPRA. You can also exercise opt-out and deletion rights. OpenAI+1
Do Not Sell/Share (U.S.) β how to action it now
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Submit a request via OpenAIβs official Privacy Portal (choose the option aligned with βDo Not Sell or Share / CCPAβ). Privacy
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Turn off training on your chats (prevents OpenAI from using your new conversations to improve models):
ChatGPT β Settings β Data Controls β toggle off βImprove the model for everyone.β OpenAI Help Center+1 -
(Optional) Ask not to train on past content via the Privacy Portal (βdo not train on my contentβ). OpenAI Help Center+1
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(Optional) Export or delete your data/account if you want a clean slate. Both are available in Settings β Data Controls or through the Privacy Portal. OpenAI Help Center+1
FYI
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Enterprise/Business workspaces are not used for training by default; admins control retention. If you ever move to a business plan, thatβs already covered. OpenAI+1
If you want, I can summarize the exact wording you should submit in the Privacy Portal request so itβs airtight for CPRA (βDo Not Sell or Share My Personal Informationβ + βDo Not Use My Personal Information for Cross-Context Behavioral Advertisingβ + account email).